We offer direct worldwide doorstep delivery. Your package will typically arrive within 3 to 10 business days, allowing you to relax without any worries. For more details, please refer to our shipping policy.

If you return unused products to the Jamay warehouse within 30 days (for any reason), we will issue you refund. Once the items are received and inspected at the Jamay warehouse, the refund process will be initiated. Please refer to our refund policy for the specific requirements to ensure a smooth refund process.

Jamay offers a simple and hassle-free warranty service to ease your concerns. All Jamay products come with a one-year warranty. During the warranty period, if any non-human-caused quality issues arise, Aolon will provide a direct replacement instead of repair, ensuring a smooth and convenient after-sales experience for you.

We'll Always be There for You. If you have any questions or concerns, feel free to contact us at service@jamay.com.